Code of Professional Conduct

This Code sets out the standard of professionalism and integrity to which all members must adhere to in their work as translators and/or interpreters and as members of a professional body.

The Code sets out a duty on each member to act honourably towards their fellow members and towards Cymdeithas Cyfieithwyr Cymru and to avoid bringing them into disrepute. Similarly, members must offer the best possible service to their clients and produce work of the highest standard at all times.

The Code of Professional Conduct applies to all members of Cymdeithas Cyfieithwyr Cymru. It is relevant for translation and interpreting to/from Welsh and English only and no other language combination.

Cymdeithas Cyfieithwyr Cymru has a complaints procedure should an individual deem that a member has breached its Code of Professional Conduct. Complaints can only be made against members of Cymdeithas Cyfieithwyr Cymru. Any individual or organisation may make a complaint. All complaints must be made on the Complaint Form.

Before a complaint is submitted, both parties should do their utmost to settle the dispute. The complainant should only submit a complaint when both parties have failed to resolve the dispute.